Refund policy

I gladly accept returns and exchanges! Contact me within 5 days of delivery, and ship items back within 7 days of delivery. I do not accept cancellations, but please contact me if you have any problems with your order! The following items can’t be returned or exchanged, and because of the nature of these items, unless they arrive damaged or defective I can’t accept returns for:

• Custom or Personalized Orders

• Perishable products (like food, flowers, houseplant cuttings)

• Digital Downloads

• Items on sale

Conditions of Returns -

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For all houseplant listings -

**Please open your package on the day it arrives**
Naturally plants go through a small amount of stress being shipped in a dark container. The sooner you get these little cuttings out and settled, the happier they'll be! I can not guarantee or offer refunds on plants that have sat in their shipping box longer than necessary. If you have an issue with your cuttings, please contact me within 48 hours of delivery.
Please expect that plants may receive a small amount of damage in transit. If a plant receives significant damage during shipping, please message and send a photo the day of arrival. Depending on the situation a replacement or refund will be sent. I do NOT cover plants that have been intentionally tampered with or damaged.